For approximately 3.6 hours, students using Imagine EdgeEX and Imagine MyPath K-12 experienced delays and errors that prevented them from completing activities. The team investigated the issue, implemented a fix, and monitored results before confirming full resolution. All users were able to resume activities normally once the incident was closed.
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We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
A fix has been implemented and we are monitoring its results.
We are continuing to investigate this issue.
Our team is actively investigating an issue impacting users of Imagine EdgeEX.
Some of the students are facing delays and errors while performing their actions.
We apologize for the inconvenience and will provide an update soon.
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