Outage in Imagine Learning
Imagine Learning Classroom - Users Cannot Log In or Use Applications
Resolved MajorIncident Report
Summary AI Generated
A login failure prevented users from accessing Imagine Learning Classroom applications — including Illustrative Mathematics, EL Education, Guidebooks, and Odell Education — for approximately 2.3 hours. Users encountered error messages when attempting to log in or use any of the affected platforms. The team deployed a fix, confirmed full resolution after an initial partial remediation, and restored normal access.
Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom.
Users see an error message when they attempt log in or use the IL Classroom applications.
We apologize for the inconvenience and will provide an update soon.
Components affected
Imagine Learning Illustrative Mathematics Imagine Learning EL Education Imagine Learning Guidebooks Imagine Learning Odell EducationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 09/14/2026 07:52PM
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
MONITORING
about 3 hours ago - at 09/14/2026 06:06PM
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
IDENTIFIED
about 3 hours ago - at 09/14/2026 05:54PM
Some users are still experience issues. We are continuing to investigate.
We will continue to update progress.
MONITORING
about 4 hours ago - at 09/14/2026 05:43PM
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
INVESTIGATING
about 4 hours ago - at 09/14/2026 05:37PM
Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom.
Users see an error message when they attempt log in or use the IL Classroom applications.
We apologize for the inconvenience and will provide an update soon.
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