Imagine Odysseyware experienced a ~3-hour incident in which Educators and Administrators were unable to view messages, and some Educators could not view Student Alerts. The issue was investigated, a fix was implemented and monitored, and full functionality was confirmed restored.
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We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware.
Educators and Administrators cannot view messages, and some educators cannot view Student Alerts.
We apologize for the inconvenience and will provide an update soon.
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