Outage in Imagine Learning
IL On Demand - Degraded Performance due to Salesforce
Resolved MajorIncident Report
Summary AI Generated
Imagine Learning On Demand (ILOD) experienced intermittent performance degradation for approximately 1.3 hours due to an incident on Salesforce's platform, affecting educator access to ILOD features and functionality dependent on Salesforce services. Salesforce identified and implemented a fix, with service stability confirmed after one hour of monitoring. The incident is fully resolved with no further impact expected.
We are currently experiencing intermittent performance degradation resulting from an incident on Salesforce's platform. Salesforce's technical team has been notified and is actively investigating the issue to implement a resolution.
Please note that this disruption may also affect educators access to ILOD-related features and functionality that depend on Salesforce services.
We apologize for the inconvenience and will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 09/16/2026 01:29PM
Salesforce has restored service and system performance has remained stable following one hour of monitoring. The intermittent degradation impacting Salesforce and related ILOD functionality appears to be resolved. We will continue to monitor, but no further impact is expected at this time.
We apologize for the prior inconvenience.
MONITORING
20 days ago - at 09/16/2026 01:06PM
Salesforce has restored service, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
MONITORING
20 days ago - at 09/16/2026 12:52PM
Salesforce has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
IDENTIFIED
20 days ago - at 09/16/2026 12:12PM
We are currently experiencing intermittent performance degradation resulting from an incident on Salesforce's platform. Salesforce's technical team has been notified and is actively investigating the issue to implement a resolution.
Please note that this disruption may also affect educators access to ILOD-related features and functionality that depend on Salesforce services.
We apologize for the inconvenience and will provide an update soon.
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