Outage in Immutable

Immutable Play not showing ERC20 balances

Resolved Major

August 14, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an issue with token balances not displaying correctly on Immutable Play. While the investigation is ongoing, you can check token balances via Immutable Toolkit https://toolkit.immutable.com/balances/.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 08/14/2025 11:13PM

The issue has now been resolved. ERC20 balances are correctly showing on Immutable Play.

INVESTIGATING 7 months ago - at 08/14/2025 05:57PM

We are investigating an issue with token balances not displaying correctly on Immutable Play.

While the investigation is ongoing, you can check token balances via Immutable Toolkit https://toolkit.immutable.com/balances/.

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