Outage in Imperva Incapsula
[INC-920] Imperva Management Portal SIEM and Web Logs Issue
Resolved MinorIncident Report
We have discovered a potential service degradation affecting the Imperva Management Portal. SIEM and Web Logs are currently not responding or returning errors. Customer domains remain fully protected at this time. Technical teams are actively investigating the issue, and further updates will follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/15/2025 01:24PM
The incident has been resolved, and normal service levels have been restored for SIEM and Web Logs on the Imperva Management Portal.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
IDENTIFIED
6 months ago - at 10/15/2025 01:06PM
We have identified the source of the service degradation affecting the Imperva Management Portal. SIEM and Web Logs are currently experiencing issues, while customer domains remain fully protected. Our technical teams are actively investigating the issue, and further updates will follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
6 months ago - at 10/15/2025 12:46PM
We have discovered a potential service degradation affecting the Imperva Management Portal. SIEM and Web Logs are currently not responding or returning errors. Customer domains remain fully protected at this time. Technical teams are actively investigating the issue, and further updates will follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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