Outage in Imperva Incapsula
[INC-867] Singapore (SIN) Data Center Issue
Resolved MinorIncident Report
We have identified an issue in the Singapore data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/23/2025 10:09PM
This incident has been fixed.
MONITORING
9 months ago - at 07/23/2025 09:56PM
A fix has been implemented and we are monitoring the result.
IDENTIFIED
9 months ago - at 07/23/2025 08:02PM
Due to an issue in the data center, traffic continues to be rerouted through an alternate data center in the region. Our teams are actively working to resolve the issue and restore normal service.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
IDENTIFIED
9 months ago - at 07/23/2025 06:52PM
We have identified an issue in the Singapore data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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