Outage in Imperva Incapsula
[INC- 860] Imperva Management Portal Client Side Protection
Resolved MajorIncident Report
We have discovered a potential service degradation, affecting the Imperva Management Portal. The Client Side Protection Pages are not responding or returning errors. Customer domains are still fully protected and DNS Resolution is unaffected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/30/2025 05:09PM
This incident has been resolved.
MONITORING
10 months ago - at 06/30/2025 04:42PM
A fix has been implemented, and initial indicators suggest that the system is recovering. We are actively monitoring the environment.
IDENTIFIED
10 months ago - at 06/30/2025 04:09PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 06/30/2025 03:41PM
We have discovered a potential service degradation, affecting the Imperva Management Portal. The Client Side Protection Pages are not responding or returning errors. Customer domains are still fully protected and DNS Resolution is unaffected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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