Outage in Imperva Incapsula
[INC-988] Chicago 2, IL (CHI) Data Center Issue
Resolved MinorIncident Report
Technical teams are investigating a potential issue in the Chicago 2, IL (CHI) data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Incapsula Chicago 2, IL (CHI)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/06/2026 05:58AM
Service in the data center has been restored to normal.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
IDENTIFIED
about 2 months ago - at 03/05/2026 11:41PM
To maintain service stability, the Chicago 2, IL (CHI) data center will remain in bypass mode until off-site hours. During this time, customer traffic will continue to be served by alternate data centers in the region. Further updates will be shared as the situation progresses.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
IDENTIFIED
about 2 months ago - at 03/05/2026 10:49PM
We have identified an issue in the data center. Traffic continues to be rerouted through an alternate data center in the region. Customers may experience some latency while the reroute remains in place.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
about 2 months ago - at 03/05/2026 10:30PM
Technical teams are investigating a potential issue in the Chicago 2, IL (CHI) data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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