Outage in Imperva

[INC-408] Service Degradation Detected

Resolved Major
December 04, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have discovered a service degradation that is affecting the Paris (CDG) PoP, which may result in customers experiencing timeouts and/or related errors. Investigation into the cause of the service degradation is currently ongoing. Further updates will be provided as information becomes available.
Components affected
Imperva Paris, France (CDG)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/04/2023 09:15PM

Service for the CDG PoP has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

MONITORING about 1 year ago - at 12/04/2023 08:45PM

We have completed remedial actions and service has been restored to the CDG PoP. We are monitoring to ensure continued stability. Further updates will be provided as information becomes available.

IDENTIFIED about 1 year ago - at 12/04/2023 08:32PM

We have identified the source of the service degradation affecting the CDG PoP. We are working on remedial actions to mitigate the impact to customers at this time. Further updates will be provided as information becomes available.

INVESTIGATING about 1 year ago - at 12/04/2023 07:10PM

We have discovered a service degradation that is affecting the Paris (CDG) PoP, which may result in customers experiencing timeouts and/or related errors. Investigation into the cause of the service degradation is currently ongoing. Further updates will be provided as information becomes available.

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