Outage in Imperva

[INC 912] Proxy disruption accross Multiple POP in EMEA region

Resolved Minor
October 02, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We have discovered a potential issue Proxy disruption in Multiple POP in EMEA region. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/02/2025 01:10PM

This issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING about 1 month ago - at 10/02/2025 11:17AM

Technical teams have performed remedial actions and it is returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING about 1 month ago - at 10/02/2025 10:07AM

We have discovered a potential issue Proxy disruption in Multiple POP in EMEA region. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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