Outage in Imperva

[INC-438] IPv6 Connection Issue

Resolved Minor
January 14, 2024 - Started over 1 year ago - Lasted about 23 hours
Official incident page

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Outage Details

We have detected a problem affecting connections utilizing IPv6. Customers may experience temporary latency during this period. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Cloud WAF Network
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/15/2024 07:31PM

Service has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

MONITORING over 1 year ago - at 01/15/2024 07:19PM

A fix has been implemented and service has been restored. We are monitoring to ensure continued stability. Further updates will be provided as information becomes available.

IDENTIFIED over 1 year ago - at 01/15/2024 05:15PM

Technical teams are continuing to work on a fix for this issue affecting connections utilizing IPv6.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED over 1 year ago - at 01/15/2024 02:45PM

Technical teams are still working on a fix for this issue affecting connections utilizing IPv6.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED over 1 year ago - at 01/15/2024 10:53AM

Technical teams are continuing to work on a fix for this issue affecting connections utilizing IPv6.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED over 1 year ago - at 01/15/2024 09:02AM

Technical teams are continuing to work on a fix for this issue affecting connections utilizing IPv6.

IDENTIFIED over 1 year ago - at 01/15/2024 05:45AM

Technical teams are still working on a fix for this issue affecting connections utilizing IPv6.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED over 1 year ago - at 01/15/2024 02:17AM

Technical teams are continuing to work on a fix for this issue affecting connections utilizing IPv6.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED over 1 year ago - at 01/14/2024 09:35PM

We continue to address the issue affecting connections utilizing IPv6.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED over 1 year ago - at 01/14/2024 08:38PM

We have detected a problem affecting connections utilizing IPv6. Customers may experience temporary latency during this period.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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