Outage in Imperva

[INC-492] Istanbul (IST) Data Center Issue

Resolved Major
March 04, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered a service disruption that is affecting the Istanbul (IST) PoP, which may result in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Investigation into the cause of the service disruption is currently ongoing. Further updates will be provided as information becomes available.
Components affected
Imperva Istanbul, Turkey (IST)
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/04/2024 09:32PM

Service for the Istanbul (IST) PoP has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

MONITORING 10 months ago - at 03/04/2024 09:12PM

A fix has been implemented and service has been restored to the Istanbul (IST) PoP. We are monitoring to ensure continued stability. Further updates will be provided as information becomes available.

IDENTIFIED 10 months ago - at 03/04/2024 09:00PM

We have identified the source of the service disruption affecting the Istanbul (IST) PoP to be a device in the PoP experienced a service fault. We are working on remedial actions to mitigate the impact to customers at this time. Further updates will be provided as information becomes available.

INVESTIGATING 10 months ago - at 03/04/2024 08:40PM

We have discovered a service disruption that is affecting the Istanbul (IST) PoP, which may result in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Investigation into the cause of the service disruption is currently ongoing. Further updates will be provided as information becomes available.

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