Outage in Imperva

[INC-689] Data Center Issue in US and APAC and LATAM regions

Resolved Minor
September 08, 2024 - Started 4 months ago - Lasted 32 minutes
Official incident page

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Outage Details

Due to an issue with a third-party provider, Imperva is currently experiencing service degradation affecting a subset of PoPs in the US and APAC and LATAM regions. As a result, some customers may be encountering intermittent packet loss and/or higher-than-expected latency. Our teams are actively working to resolve the issue and are closely monitoring the situation to ensure stability. We will provide further updates as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/08/2024 08:03AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 09/08/2024 07:47AM

Due to an issue with a third-party provider, Imperva is currently experiencing service degradation affecting a subset of PoPs in the US and APAC and LATAM regions. As a result, some customers may be encountering intermittent packet loss and/or higher-than-expected latency. Our teams are actively working to resolve the issue and are closely monitoring the situation to ensure stability. We will provide further updates as more information becomes available.

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