Outage in Imperva

[INC-749] Chicago(CHI), Seattle WA (SEA), Singapore (SIN) Data Center Issue

Resolved Minor
January 08, 2025 - Started 7 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Technical teams are currently investigating a potential issue affecting the Chicago (CHI), Seattle (SEA), and Singapore (SIN) data centers. The issue appears to be related to a third-party ISP provider. Further updates will be provided as more information becomes available. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Singapore (SIN) Imperva Seattle, WA (SEA)
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/08/2025 02:36PM

This incident has been resolved.

MONITORING 7 days ago - at 01/08/2025 02:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 days ago - at 01/08/2025 01:41PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 01/08/2025 01:40PM

Technical teams are currently investigating a potential issue affecting the Chicago (CHI), Seattle (SEA), and Singapore (SIN) data centers. The issue appears to be related to a third-party ISP provider. Further updates will be provided as more information becomes available.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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