Outage in Imperva

[INC-755] Seattle (SEA) Data Center Issue

Resolved Major
January 21, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have discovered a service degradation that is affecting the Seattle (SEA) PoP, which may result in customers experiencing a loss of connectivity, intermittent packet loss or higher than expected latency to services. Investigation into the cause of the service degradation is currently ongoing. Further updates will be provided as information becomes available.
Components affected
Imperva Seattle, WA (SEA)
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/22/2025 12:44AM

Service in the data center has been restored to normal.

IDENTIFIED 2 months ago - at 01/21/2025 11:53PM

We have identified the source of the service degradation affecting the SEA PoP and we are working on remedial actions to mitigate the impact to customers at this time. Further updates will be provided as information becomes available.

INVESTIGATING 2 months ago - at 01/21/2025 10:53PM

We have discovered a service degradation that is affecting the Seattle (SEA) PoP, which may result in customers experiencing a loss of connectivity, intermittent packet loss or higher than expected latency to services. Investigation into the cause of the service degradation is currently ongoing. Further updates will be provided as information becomes available.

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