Outage in Imperva
[INC-996] DUS traffic degradation
Resolved MinorIncident Report
Summary AI Generated
Imperva experienced traffic degradation in their Dusseldorf, Germany (DUS) data center for 7.1 hours. Customer traffic was rerouted through an alternate data center in the region, causing some increased latency during the incident. The issue was fixed and service was restored to normal operation.
Technical teams are investigating a potential issue in the Dusseldorf, Germany (DUS) data center. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Need to monitor Imperva outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 03/21/2026 03:45AM
Service in the data center has been restored to normal.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
MONITORING
about 7 hours ago - at 03/21/2026 02:35AM
A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
IDENTIFIED
about 12 hours ago - at 03/20/2026 09:16PM
As a precautionary measure, the Dusseldorf, Germany (DUS) data center will remain bypassed. Customer traffic continues to be served normally via alternate PoP, and no customer action is required at this time. Engineering teams will continue to investigate the issue, and further updates will be shared as changes are made or once the PoP is restored to normal operation.
IDENTIFIED
about 12 hours ago - at 03/20/2026 09:00PM
We have identified an issue in the data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
about 13 hours ago - at 03/20/2026 08:38PM
Technical teams are investigating a potential issue in the Dusseldorf, Germany (DUS) data center. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Latest Imperva outages
[INC-997] New York 2, NY (EWR) Data Center Issue - about 3 hours ago
[INC-994] Issue with Imperva Managed Certificates - 6 days ago
[INC-992] Seoul (KOR) Data Center Issue - 10 days ago
[INC-989] Tokyo, Japan (TKO) Data Center Issue - 15 days ago
[INC-988] Chicago 2, IL (CHI) Data Center Issue - 15 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
