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Outage in Imperva

[INC-1160] Degradation of Imperva Generated Certificate Issuance

Resolved Minor
October 13, 2026 - Started 26 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an issue affecting Imperva-generated certificate issuance. Customers may experience issues when onboarding new sites using an Imperva-generated certificate and renewing existing certificates. Customer assets and sites remain protected during this time. The next update will be before 14:00 UTC.

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 10/13/2026 05:44PM

Monitoring has confirmed that the service is stable and certificate issuance is functioning as expected. No additional issues have been observed, and this incident has been resolved. Thank you for your patience.

MONITORING 26 days ago - at 10/13/2026 03:38PM

The issue was identified as a degradation affecting a third-party service. The issue should now be resolved, and certificate issuance is operating as expected. We are closely monitoring the service to ensure continued stability. The next update will be no later than 17:00 UTC

IDENTIFIED 26 days ago - at 10/13/2026 01:58PM

We have identified the issue affecting the onboarding of new WAF sites and the issuance of new certificates. Our teams are actively working to restore normal service. The next update will be before 15:00 UTC.

IDENTIFIED 26 days ago - at 10/13/2026 01:29PM

We are investigating an issue affecting Imperva-generated certificate issuance. Customers may experience issues when onboarding new sites using an Imperva-generated certificate and renewing existing certificates. Customer assets and sites remain protected during this time. The next update will be before 14:00 UTC.

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