Outage in incident.io

Small number of Slack operations are slow/failing

Resolved Minor
May 23, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're seeing a low level of Slack API requests either fail or take much longer to respond than usual (anywhere up-to 15s). This is causing some parts of the app to experience errors or slowness that can be worked around by retrying/refreshing the page. We'll continue to monitor this and provide any updates if we find new information.
Components affected
incident.io ✨ Slack app

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/23/2023 05:27PM

Slack have resolved the incident and we’re no longer seeing errors. We don’t expect any further disruption, thanks for your patience.

MONITORING over 2 years ago - at 05/23/2023 04:46PM

Quick update to say we're continuing to monitor this. We haven't seen the rate of errors increase or impact worsen, but continue to see a low level of errors.

We'll update this incident if the situation changes.

MONITORING over 2 years ago - at 05/23/2023 04:06PM

Slack have opened an incident and are tracking progress in their status page: https://status.slack.com/2023-05/f1df0cac8d8d8d68

We're seeing errors continue but retrying should still resolve the majority of issues.

INVESTIGATING over 2 years ago - at 05/23/2023 03:48PM

We're seeing a low level of Slack API requests either fail or take much longer to respond than usual (anywhere up-to 15s).

This is causing some parts of the app to experience errors or slowness that can be worked around by retrying/refreshing the page.

We'll continue to monitor this and provide any updates if we find new information.

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