Outage in incident.io
Login errors for subset of Slack Enterprise Grid customers
Resolved Minor
October 02, 2026 - Started about 4 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
A subset of incident.io customers on Slack Enterprise Grid experienced login failures due to a Slack-originating error, lasting approximately 1.3 hours. Alert ingestion, on-call paging, and SAML-based logins remained fully operational throughout. The issue was escalated to Slack and resolved through their fix.
Some customers on Slack Enterprise Grid who sign in with Slack are seeing Slack-originating errors when logging in.
We've raised this with Slack and are monitoring for a fix.
Customers using SAML sign-in aren't affected.
Alert ingestion and our On-call product's paging functionality are unaffected.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 4 hours ago - at 10/02/2026 10:33PM
Some customers on Slack Enterprise Grid who sign in with Slack are seeing Slack-originating errors when logging in.
We've raised this with Slack and are monitoring for a fix.
Customers using SAML sign-in aren't affected.
Alert ingestion and our On-call product's paging functionality are unaffected.
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