Outage in incident.io
Issue with Slack integration
Resolved Minor
May 14, 2026 - Started 1 day ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
The incident.io Slack integration experienced increased error rates for 1.6 hours due to issues on Slack's side, affecting incident channel creation, message sending, and Slack user group syncing. The web dashboard and Scribe functionality remained available throughout the incident. The issue was resolved after Slack acknowledged and addressed the problem on their platform.
We have identified increased error rates with our Slack integration. We are currently investigating how this is impacting our platform - this seems to be an issue on the Slack side, particularly around channel creation.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 05/14/2026 03:15PM
We're continuing to monitor the situation - Slack have posted an update on their status page to confirm that they're working on it.
MONITORING
1 day ago - at 05/14/2026 02:41PM
Slack have acknowledged the incident on their side. You can follow their status page here: https://slack-status.com/2026-05/fe557ca05fdb64fa.
IDENTIFIED
1 day ago - at 05/14/2026 02:12PM
We've confirmed the issue is relating to errors being returned by Slack. This is affecting a number of features of our integration, including:
• Creating incident channels
• Sending messages
• Syncing Slack user groups
Our web dashboard continues to be available and Scribe is unaffected.
IDENTIFIED
1 day ago - at 05/14/2026 02:08PM
We have identified increased error rates with our Slack integration. We are currently investigating how this is impacting our platform - this seems to be an issue on the Slack side, particularly around channel creation.
Latest incident.io outages
Delayed Slack messages - about 14 hours ago
Delays in webhooks from Opsgenie - 18 days ago
Intermittent errors posting to Atlassian Statuspages - about 1 month ago
Increased error rates from Microsoft Teams - about 2 months ago
Scribe performance degraded - about 2 months ago
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