Outage in InEvent

Mux service is down and Live Studio customers might be affected

Resolved Major
March 29, 2023 - Started over 1 year ago - Lasted 44 minutes
Official incident page

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Outage Details

We are investigating an issue with Mux (mux.com) Streaming Platform that is rejecting new InEvent Live Studio streams due to an outage on their end. Our recommendation for now is to use Video Conferencing or RTMP modes for customers that need to stream content. Once we have updates from Mux, we will update this incident report.
Components affected
InEvent Mux Streaming Service
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/29/2023 09:21AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 03/29/2023 08:40AM

We are still waiting for Mux support to contact us.

INVESTIGATING over 1 year ago - at 03/29/2023 08:40AM

We are investigating an issue with Mux (mux.com) Streaming Platform that is rejecting new InEvent Live Studio streams due to an outage on their end.

Our recommendation for now is to use Video Conferencing or RTMP modes for customers that need to stream content. Once we have updates from Mux, we will update this incident report.

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