Outage in InEvent
Mux service is down and Live Studio customers might be affected
Resolved MajorIncident Report
We are investigating an issue with Mux (mux.com) Streaming Platform that is rejecting new InEvent Live Studio streams due to an outage on their end.
Our recommendation for now is to use Video Conferencing or RTMP modes for customers that need to stream content. Once we have updates from Mux, we will update this incident report.
Components affected
InEvent Mux Streaming Service
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/29/2023 09:21AM
This incident has been resolved.
INVESTIGATING
over 2 years ago - at 03/29/2023 08:40AM
We are still waiting for Mux support to contact us.
INVESTIGATING
over 2 years ago - at 03/29/2023 08:40AM
We are investigating an issue with Mux (mux.com) Streaming Platform that is rejecting new InEvent Live Studio streams due to an outage on their end.
Our recommendation for now is to use Video Conferencing or RTMP modes for customers that need to stream content. Once we have updates from Mux, we will update this incident report.
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