Outage in InfluxDB Cloud

Data Explorer and unauthorized access errors reported in Azure us-east-1

Resolved Minor
December 16, 2022 - Started about 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/16/2022 05:41PM

Due to some issues we were seeing with our underlying datastore it was causing tasks (the upstream service) to be unhealthy. We’ve since restarted the task service, and we seem to be all the way recovered.

MONITORING about 2 years ago - at 12/16/2022 04:50PM

We have taken some additional action and now we can confirm tasks are catching up. We will continue monitoring.

MONITORING about 2 years ago - at 12/16/2022 04:16PM

Problems with our metadata storage have caused an elevated error rate and task execution is behind schedule. A fix has been deployed and delayed tasks are catching up. We are monitoring the recovery.

INVESTIGATING about 2 years ago - at 12/16/2022 03:12PM

We are currently investigating this issue.

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