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The issue has been successfully resolved and the service is once again operational.
Start (UTC): 09 December 05:00
End (UTC): 09 December 15:34
Impact: Issues and delays with the All Work page, and All Conversations view loading, as well as auto-assignment of conversations.
Our dedicated team has identified the cause and it´s working on a fix.
Our dedicated development team is continuing the investigation.
We are currently experiencing issues with Conversations service over EU Region-locked (Germany) data center.
The issue is currently being investigated and more information will follow in the next update.
You may notice overall slowness of All Work page and All Conversations view loading, as well as auto-assignment of conversations.
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