Outage in Infobip

Multiple Locations - Live Chat Service Degradation

Resolved Major
March 10, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with Live Chat service over all data centers. Your end-users might experience inability to reply to any chat messages. The issue is currently being investigated and more information will follow in the next update.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 03/10/2025 10:10AM

The degradation has been successfully resolved, and the service is once again fully operational.

Start (UTC): 10 March 08:05
End (UTC): 10 March 09:42
Impact: End-users unable to reply to Live Chat messages

INVESTIGATING 4 days ago - at 03/10/2025 09:41AM

We are currently experiencing issues with Live Chat service over all data centers.
Your end-users might experience inability to reply to any chat messages.
The issue is currently being investigated and more information will follow in the next update.

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