Outage in Infobip
Multiple Locations - Email and Agent OS service degradation
Resolved MinorIncident Report
We are currently experiencing degradation of our Email and Agent OS services hosted across multiple locations. Customers using these services, either directly or through other products such as Conversations, may notice processing issues. Our designated engineering team is working on the issue, and we will keep you informed.
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 08/05/2026 08:39AM
This is to inform you that the incident has been resolved. During the incident timeframe, customers utilizing the Email and Agent OS services may have experienced issues with processing traffic. Additionally, usage through other products such as Conversations was also impacted.
Start: 05 August 2026 07:53 UTC
End: 05 August 2026 08:30 UTC
Impact: The incident caused processing issues for Email and AgentOS services
INVESTIGATING
about 23 hours ago - at 08/05/2026 08:18AM
We are currently experiencing degradation of our Email and Agent OS services hosted across multiple locations. Customers using these services, either directly or through other products such as Conversations, may notice processing issues. Our designated engineering team is working on the issue, and we will keep you informed.
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