Outage in Infoblox

Partial traffic re-route in California site

Resolved Minor

May 13, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating a traffic reroute issue in California site. We apologize for any inconvenience caused and assure you that we are actively working to resolve this issue as soon as possible. Impact : Customers attempting to connect to our BloxOne Global Anycast site in California (52.119.40.100 & 103.80.5.100) may experience traffic rerouting to the nearest locations without service interruption. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/

Components affected

Infoblox DNS Resolution - US-West California, US

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/13/2024 01:03PM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/13/2024 12:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 05/13/2024 11:59AM

We are investigating a traffic reroute issue in California site. We apologize for any inconvenience caused and assure you that we are actively working to resolve this issue as soon as possible.

Impact : Customers attempting to connect to our BloxOne Global Anycast site in California (52.119.40.100 & 103.80.5.100) may experience traffic rerouting to the nearest locations without service interruption.

If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/

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