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Outage in Infoblox

Issues Accessing and Updating DNS and DHCP Configurations (EU Region)

Resolved Minor
October 19, 2026 - Started 12 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

For approximately 1.2 hours, EU region customers experienced errors accessing DNS and DHCP configuration pages in the Infoblox Portal and were unable to update related configurations. Actual DNS and DHCP protocol services continued to function normally throughout the incident. A fix was implemented and the incident was resolved within the same day.

We are currently investigating an issue affecting Universal DDI in the Europe https://portal.eu.infoblox.com. Impact: Customers may encounter errors when accessing DNS and DHCP pages in the Infoblox Portal and may be unable to update related configurations. DNS and DHCP protocol services are not impacted at this time. We are actively working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/19/2026 04:43PM

This incident has been resolved.

MONITORING 12 days ago - at 10/19/2026 03:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 days ago - at 10/19/2026 03:36PM

We are currently investigating an issue affecting Universal DDI in the Europe https://portal.eu.infoblox.com.

Impact: Customers may encounter errors when accessing DNS and DHCP pages in the Infoblox Portal and may be unable to update related configurations.

DNS and DHCP protocol services are not impacted at this time.

We are actively working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

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