For approximately 1.2 hours, EU region customers experienced errors accessing DNS and DHCP configuration pages in the Infoblox Portal and were unable to update related configurations. Actual DNS and DHCP protocol services continued to function normally throughout the incident. A fix was implemented and the incident was resolved within the same day.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue affecting Universal DDI in the Europe https://portal.eu.infoblox.com.
Impact: Customers may encounter errors when accessing DNS and DHCP pages in the Infoblox Portal and may be unable to update related configurations.
DNS and DHCP protocol services are not impacted at this time.
We are actively working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available. If you are experiencing any production impact related to this issue, please contact Infoblox Support.
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