Users in the NA region were unable to access pages under the **Security** tab in the Infoblox Cloud Services Portal for approximately 2.7 hours. Core services including DNS, DHCP, and Threat Defense remained fully operational throughout the incident. A fix was implemented and the incident was resolved after roughly 1.5 hours of monitoring.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue affecting pages under 'Security' tab in Infoblox Portal in the NA https://portal.infoblox.com.
Impact: Customers may encounter errors when accessing accessing pages under 'Security' tab in Infoblox Portal.
DNS, DHCP protocol services and Threat Defense functionality are not impacted at the moment.
We are actively working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available. If you are experiencing any production impact related to this issue, please contact Infoblox Support.
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