Outage in Informatica

Cloud Application Integration Process Server Service on restart required on NA WEST 1 pod.

Resolved Minor
July 09, 2023 - Started almost 2 years ago
Official incident page

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Outage Details

We are noticing that the Cloud Application Integration Process Server service on NA WEST 1 pod is in a "restarted required" state after the July 2023 Major release. Ideally, it should have forced the restart of the service to the new version. We are investigating this on priority and shall continue to update on the progress. The old version is up and running and processes are not impacted, it will continue to run.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/09/2023 06:14PM

The issue seen with the Cloud Application Integration Process Server service on NA WEST 1 pod has been resolved.
The Process Server service would have restarted and running on the latest version.

INVESTIGATING almost 2 years ago - at 07/09/2023 05:20PM

We are noticing that the Cloud Application Integration Process Server service on NA WEST 1 pod is in a "restarted required" state after the July 2023 Major release. Ideally, it should have forced the restart of the service to the new version. We are investigating this on priority and shall continue to update on the progress.

The old version is up and running and processes are not impacted, it will continue to run.

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