Outage in Informatica

DaaS US Endpoints Unavailable**

Resolved Minor

May 20, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Informatica DaaS Operations is monitoring network degradation with US endpoints. Cloud Operations were automatically notified via DaaS system monitoring. This is not affecting EMEA only the US at this time. Along with our GLB vendor, we are monitoring the situation. DaaS OPs will update the status once we know more. Customers using the US endpoints will experience service disruptions.

Components affected

Informatica DaaS oAuth2 service - USA Informatica Cloud Address Verification — USA Informatica Cloud Email Verification – USA Informatica Cloud Phone Verification – USA

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/20/2025 03:45PM

This incident has been resolved.

MONITORING 11 months ago - at 05/20/2025 02:20PM

DAAS US endpoint service has been restored. Mitigation is currently underway. Customers may experience some latency, but service should be restored.

INVESTIGATING 11 months ago - at 05/20/2025 01:30PM

Informatica DaaS Operations is monitoring network degradation with US endpoints. Cloud Operations were automatically notified via DaaS system monitoring. This is not affecting EMEA only the US at this time.
Along with our GLB vendor, we are monitoring the situation. DaaS OPs will update the status once we know more.
Customers using the US endpoints will experience service disruptions.

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