Outage in Informatica

Intermittent Taskflow issue on IICS NA East 2 Services

Resolved Minor
October 16, 2024 - Started 2 months ago - Lasted about 16 hours
Official incident page

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Outage Details

Users may observe intermittent issues with Taskflow status where the sub tasks status would show complete however the Taskflow would be in running state. We are currently investigating this issue on priority. Please reach out to Informatica Global Customer Support if any concerns.
Components affected
Informatica Cloud Data Integration
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/17/2024 05:53AM

This incident has been resolved.

MONITORING 2 months ago - at 10/17/2024 12:21AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 10/16/2024 10:50PM

We are again observing the intermittent issue with Taskflows on NA East 2.
Taskflow execution may be stuck in running state however sub tasks have completed.

We are actively working on resolving this issue and will keep status page updated.

MONITORING 2 months ago - at 10/16/2024 08:18PM

We have implemented a fix for the issue and taskflows are operating normally.

We continue to monitor the services.

IDENTIFIED 2 months ago - at 10/16/2024 07:23PM

We are observing intermittent issues with Taskflows on NA East 2 where taskflows are stuck in running state and also taskflows triggered are not visible in the Monitor. We are actively working on resolving this issue.

MONITORING 2 months ago - at 10/16/2024 04:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 10/16/2024 02:07PM

Users may observe intermittent issues with Taskflow status where the sub tasks status would show complete however the Taskflow would be in running state.
We are currently investigating this issue on priority. Please reach out to Informatica Global Customer Support if any concerns.

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