Outage in Informatica

Intermittent MDM Job failures

Resolved Minor
December 16, 2024 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

Dear MDM SaaS Customers, We are aware of the intermittent failures that some of you have been experiencing across all job types. Our team is actively investigating the issue to identify the root cause and find a resolution. We understand the impact this may have on your operations and appreciate your patience as we work diligently to resolve this. We will keep you updated on our progress and provide further information as soon as it becomes available. Thank you for your understanding.
Components affected
Informatica MDM Customer 360 SaaS Informatica MDM Product 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Product 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Customer 360 SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Customer 360 SaaS Informatica MDM Product 360 SaaS Informatica MDM Product 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Multidomain SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Customer 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Reference 360 SaaS Informatica MDM Product 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Customer 360 SaaS Informatica MDM Customer 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Product 360 SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Customer 360 SaaS Informatica MDM Product 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Multidomain SaaS
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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/17/2024 03:24AM

This incident has been resolved.

MONITORING 10 months ago - at 12/17/2024 12:21AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 12/16/2024 11:08PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 12/16/2024 10:34PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 12/16/2024 10:03PM

Dear MDM SaaS Customers,

We are aware of the intermittent failures that some of you have been experiencing across all job types. Our team is actively investigating the issue to identify the root cause and find a resolution.

We understand the impact this may have on your operations and appreciate your patience as we work diligently to resolve this. We will keep you updated on our progress and provide further information as soon as it becomes available.

Thank you for your understanding.

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