Outage in Informatica

ElasticSearch health is impacted and Search, Index, and Reindex jobs would be impacted on IICS EM West 1 Services

Resolved Minor
December 06, 2024 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

Elasticsearch health is impacted and Search, Index, and Reindex jobs would be impacted on IICS EM West 1 Services. Users might face "Failed to fetch the config from consul" errors. We are working on resolving it in order of priority. We will keep the status page updated with the progress of the issue.
Components affected
Informatica MDM Product 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Customer 360 SaaS Informatica MDM Supplier 360 SaaS
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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/06/2024 05:33PM

This incident has been resolved.

MONITORING 10 months ago - at 12/06/2024 03:38PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 12/06/2024 02:02PM

Elasticsearch health is impacted and Search, Index, and Reindex jobs would be impacted on IICS EM West 1 Services. Users might face "Failed to fetch the config from consul" errors. We are working on resolving it in order of priority. We will keep the status page updated with the progress of the issue.

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