Elastic Search service degradation on AWS NA POD Services

This incident has been resolved.

Based on AWS's suggestions, we implemented some changes that have significantly improved processing. However, intermittent issues persist. We are actively monitoring the situation and plan to implement additional changes to further enhance processing. We will provide an update once the issue is fully resolved.

Informatica OPS team is working with vendor support (AWS) and is actively monitoring this issue.
Currently, the mitigation is put in place and the teams are monitoring the issue.

The impacted org's have been identified, and a fix has been applied.
The root cause is still under investigation, and the performance of the identified org's is being actively monitored

We are observing Elastic Search service degradation on AWS NA POD for CDGC Product. Customers may face intermittent issues executing search operations or bulk import operations. Customer may want to retry requests multiple times if issue is observed. Currently issue is under investigation.