Outage in Informatica

Jobs and Logins impacted on IICS EM West 1 Services

Resolved Minor
October 31, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

Need to monitor Informatica outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Informatica, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue which is impacting runtime, design time of jobs and agent disconnection issues. Logins are impacted. We are investigating this on priority and shall continue to update on the progress.
Components affected
Informatica Mass Ingestion Files Informatica Mass Ingestion Applications Informatica Mass Ingestion Streaming Informatica Advanced Data Integration Informatica Cloud Data Integration Informatica Mass Ingestion Databases Informatica Cloud Data Integration for PowerCenter
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/01/2024 01:45AM

This incident has been resolved.

MONITORING 4 months ago - at 11/01/2024 12:10AM

We have implemented a fix in EM West 1 and all services are operating normally. We continue to monitor the services.
Thank you for your patience.

INVESTIGATING 4 months ago - at 10/31/2024 11:32PM

We are still investigating and see issues with Login and Runtime. Team is actively working on the issue and shall continue to update on the progress.

Next update 5.30 PM PT

INVESTIGATING 4 months ago - at 10/31/2024 10:35PM

We have identified an issue which is impacting runtime, design time of jobs and agent disconnection issues.
Logins are impacted.

We are investigating this on priority and shall continue to update on the progress.

Latest Informatica outages

Generic Slowness in API and Batches on subset of POD6 Customers - 2 days ago
Tasks queued and running state on February upgraded pods IICS NA West 1, NA East 2, US West 3, EM West 1 and US East 4 Services, Canada Central 1 Services - 2 days ago
Tasks Queued and Running State Issue on February upgraded pods - 4 days ago
Data Integration task failures and Performance degradation in IICS US West 3 Services - 5 days ago
Data Integration task failures and Performance degradation in IICS US West 1 Azure Services - 5 days ago

Be the first to know when Informatica and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook