Outage in Informatica

Search Failures from UI and API on IICS US West 5 Services

Resolved Minor
February 10, 2025 - Started 13 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear MDM SaaS Customers, Our monitoring systems have detected failures in the Search layer which impacts UI and API searches. We understand the impact this may have on your operations and appreciate your patience as we work diligently to resolve this. We will keep you updated on our progress and provide further information as soon as it becomes available.
Components affected
Informatica MDM Multidomain SaaS Informatica MDM Product 360 SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Customer 360 SaaS Informatica MDM Reference 360 SaaS
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 02/10/2025 09:27PM

This incident has been resolved.

MONITORING 13 days ago - at 02/10/2025 08:32PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 13 days ago - at 02/10/2025 08:18PM

Dear MDM SaaS Customers,

Our monitoring systems have detected failures in the Search layer which impacts UI and API searches.

We understand the impact this may have on your operations and appreciate your patience as we work diligently to resolve this. We will keep you updated on our progress and provide further information as soon as it becomes available.

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