Outage in Infura

Polygon Mainnet JSON-RPC API outage

Resolved Major
July 03, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are aware of an outage of some of our Polygon Mainnet JSON-RPC API endpoints. At the moment, the outage is limited to the listed components, which are temporarily unavailable. We are currently investigating to pinpoint a root cause and remediate.
Components affected
Infura Polygon Mainnet (beta)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/04/2024 03:29PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/03/2024 12:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 07/03/2024 11:39AM

Polygon infrastructure is experiencing an outage. Customers in the Growth and Custom tiers with failover enabled will have their traffic forwarded to our infrastructure partners.
See our failover protection documentation for instructions on how to enable this for your requests:
https://docs.infura.io/features/failover-protection

If you are in the Growth or Custom tier and are still experiencing an interruption in service, please reach out to support@infura.io

INVESTIGATING over 1 year ago - at 07/03/2024 11:39AM

We are aware of an outage of some of our Polygon Mainnet JSON-RPC API endpoints. At the moment, the outage is limited to the listed components, which are temporarily unavailable. We are currently investigating to pinpoint a root cause and remediate.

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