Outage in Infura

Multiple networks RPC outage

Resolved Major
October 28, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an outage of multiple networks RPC. At the moment, the outage is limited to the listed components, which are temporarily unavailable and some requests are answered with the 401 Unauthorized: account disabled error message. We are currently investigating to pinpoint a root cause and remediate.
Components affected
Infura Polygon Mainnet (beta)
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/28/2024 10:51AM

This incident has been resolved.

MONITORING 5 months ago - at 10/28/2024 09:29AM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 10/28/2024 09:24AM

Polygon infrastructure is experiencing an outage. Customers in the Growth and Custom tiers with failover enabled will have their traffic forwarded to our infrastructure partners.
See our failover protection documentation for instructions on how to enable this for your requests:
https://docs.infura.io/features/failover-protection

If you are in the Growth or Custom tier and are still experiencing an interruption in service, please reach out to support@infura.io

MONITORING 5 months ago - at 10/28/2024 09:17AM

We are aware of an outage of multiple networks RPC. At the moment, the outage is limited to the listed components, which are temporarily unavailable and some requests are answered with the 401 Unauthorized: account disabled error message. We are currently investigating to pinpoint a root cause and remediate.

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