Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact on 09/12/2025 between 13:06 and 20:53 CET.
We confirm that as of 20:53 CET on 09/12/2025, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
We would like to inform you about an ongoing issue with BCMC transaction processing as from 13:06 CET on 09/12/2025.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
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