Outage in Ingenico WLOP

Worldline Payment Platform perturbation

Resolved Minor

December 03, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 12/04/2025 07:05AM

Due to a technical problem your customers might have experienced problems to perform transactions using the Worldline platform between 05:40 and 05:46 CET Today, (04/12/2025).

Our technical teams have identified the cause of this disruption and the problem has been resolved at 05:46 CET.

We apologise for any inconvenience.

IDENTIFIED 5 months ago - at 12/04/2025 04:40AM

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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