Outage in Ingenico WLOP

Service interruption with iDEAL

Resolved Minor

October 24, 2025 - Started 6 months ago - Lasted 30 minutes
Official incident page

Incident Report

We would like to inform you about an ongoing issue with iDEAL transaction processing as from 09:35 CEST Today, (24/10/2025). We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/24/2025 09:10AM

Please be informed that due to a technical issue, some of your customers might have experienced delay in transaction processing feedback via iDEAL Today, (24/10/2025) between 09:35 and 10:34 CEST.

We confirm that there has been no impact in transaction processing and as of 10:34 CEST normal service has been resumed.

We regret the situation and any potential inconvenience.

IDENTIFIED 6 months ago - at 10/24/2025 08:40AM

We would like to inform you about an ongoing issue with iDEAL transaction processing as from 09:35 CEST Today, (24/10/2025).

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

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