Outage in Ingenico WLOP
Resolved - Worldline Slow Response Time
Resolved MinorIncident Report
We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 04:17 CEST and 04:37 CEST 11-09-2025.
All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.
The service has been restored to normal operating conditions.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
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RESOLVED
7 months ago - at 09/11/2025 03:37AM
We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 04:17 CEST and 04:37 CEST 11-09-2025.
All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.
The service has been restored to normal operating conditions.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
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