Outage in Ingenico WLOP
Worldline Slow Response Time
Resolved MinorIncident Report
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 15:15 CEST on 06/08/2025.
Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding and patience.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/06/2025 04:04PM
We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 15:15 and 17:30 CEST (06/08/2025).
All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.
The service has been restored to normal operating conditions.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
IDENTIFIED
9 months ago - at 08/06/2025 01:59PM
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 15:15 CEST on 06/08/2025.
Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding and patience.
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