Outage in Ingenico WLOP

Service interruption with Paypal

Resolved Minor

August 01, 2025 - Started 9 months ago - Lasted 27 minutes
Official incident page

Incident Report

We would like to inform you about an ongoing issue with Paypal transaction processing as from 09:10 CEST Today, (01/08/2025). We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/01/2025 08:40AM

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Paypal Today, (01/08/2025) between 09:10 and 09:59 CEST.

We confirm that as of 09:59 CEST Today, (01/08/2025), normal service has been resumed and your customers will now be able to make payments normally.

We also confirm that the issue has an external responsibility (independent of Worldline).

IDENTIFIED 9 months ago - at 08/01/2025 08:13AM

We would like to inform you about an ongoing issue with Paypal transaction processing as from 09:10 CEST Today, (01/08/2025).

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

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