Outage in Ingenico WLOP
Worldline Slow Response Time
Resolved MinorIncident Report
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 01:34 CET.
Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Components affected
Ingenico WLOP Direct Server to server API Ingenico WLOP Direct Client API Ingenico WLOP Direct Hosted Payment Pages Ingenico WLOP Direct Hosted Tokenization Pages Ingenico WLOP Worldline Batch transaction processing Ingenico WLOP Worldline e-Terminal Ingenico WLOP Worldline Ecommerce Payment Pages Ingenico WLOP Worldline DirectLink API's Ingenico WLOP Worldline FlexCheckoutNeed to monitor Ingenico WLOP outages?
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 02/16/2026 08:39AM
We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 14/02/2026 01:34 and 03:30 CET.
All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.
The service has been restored to normal operating conditions.
We also confirm that the issue has an external responsibility (independent of Worldline).
IDENTIFIED
24 days ago - at 02/14/2026 01:49AM
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 01:34 CET.
Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Latest Ingenico WLOP outages
Service interruption with WorldPay - 3 days ago
Worldline Slow Response Time - 4 days ago
Service interruption with Worldline Acquiring - 5 days ago
Service interruption with WorldPay - 8 days ago
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