Outage in Ingenico WLOP

Worldline Slow Response Time

Minor

February 13, 2026 - Started about 7 hours ago
Official incident page

Incident Report

Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 01:34 CET. Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Components affected

Ingenico WLOP Direct Server to server API Ingenico WLOP Direct Client API Ingenico WLOP Direct Hosted Payment Pages Ingenico WLOP Direct Hosted Tokenization Pages Ingenico WLOP Worldline Batch transaction processing Ingenico WLOP Worldline e-Terminal Ingenico WLOP Worldline Ecommerce Payment Pages Ingenico WLOP Worldline DirectLink API's Ingenico WLOP Worldline FlexCheckout

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Latest Updates ( sorted recent to last )

IDENTIFIED about 7 hours ago - at 02/14/2026 01:49AM

Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 01:34 CET.

Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Latest Ingenico WLOP outages

ONGOING: Double refunds on the same transaction - 9 days ago

RESOLVED - Worldline Payment Platform perturbation - 16 days ago

RESOLVED: Worldline Slow Response Time - 17 days ago

Delayed settlements for PostFinance transactions - 19 days ago

3-D Secure Authentication partially unavailable - 22 days ago

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