Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via WorldPay on 02/03/2026 between 00:40 and 04:30 CET.
We confirm that as of 04:30 CET Today, (02/03/2026), normal service has been resumed and your customers will now be able to make payments normally.
We also confirm that the issue has an external responsibility (independent of Worldline).
We would like to inform you about an ongoing issue with WorldPay transaction processing as from 00:40 CET on 02/03/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
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