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Outage in INKY

Mail processing delays in US.

Resolved Minor
December 05, 2025 - Started 4 months ago - Lasted 3 days
Official incident page

Incident Report

Inky services had a mail processing delay from 11:15 to 12:00 on 12/5. An internal update failed and resulted in a slow down in mail processing. The result being that messages sent from 11:15 to approximately 12:00 ET on 12/5 may have experienced delivery delays during that period of time.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/08/2025 01:32PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 12/05/2025 05:30PM

Processing has returned to normal speeds and deferred messages are being processed normally

INVESTIGATING 4 months ago - at 12/05/2025 05:27PM

Inky services had a mail processing delay from 11:15 to 12:00 on 12/5. An internal update failed and resulted in a slow down in mail processing. The result being that messages sent from 11:15 to approximately 12:00 ET on 12/5 may have experienced delivery delays during that period of time.

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