Outage in INKY
INKY - Google Workspace partners - Emails fail to send or receive
Resolved MajorIncident Report
We are aware of a problem where Google Workspace Inky partners' emails are not being sent or received, intermittently.
The Kaseya R&D Team is currently investigating this issue.
Components affected
INKY Google WorkspaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/08/2026 11:02PM
Google has reported that email functionality has been restored and this issue has been resolved. Internal monitoring is showing INKY traffic has returned to normal.
IDENTIFIED
7 days ago - at 04/08/2026 06:42PM
The issue has been identified by our dev team and is due to an issue with Google Workspace. You can view their status page here:
https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT
Inky's service is dependent on Google Workspace's ability to send emails and will be dependent on Google Workspace restoring service. We will provide another update as we have more information or Google Workspace restores email functionality.
INVESTIGATING
7 days ago - at 04/08/2026 05:50PM
We are continuing to investigate and will provide another update as soon as we have more information to provide.
INVESTIGATING
7 days ago - at 04/08/2026 04:03PM
We are aware of a problem where Google Workspace Inky partners' emails are not being sent or received, intermittently.
The Kaseya R&D Team is currently investigating this issue.
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