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Outage in INKY

Seeing some delay with delivery tied to some O365 Email

Resolved Minor
August 12, 2025 - Started 6 months ago - Lasted 2 days
Official incident page

Incident Report

We are currently investigating the cause of deferrals we are seeing with some email from O365 causing a delay in the delivery of email.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/14/2025 02:47PM

We have not seen a reoccurrence of this issue it appears that the external issue to Inky has been resolved.

MONITORING 6 months ago - at 08/13/2025 12:24PM

Inky is continuing to monitor for any further signs of Microsoft connection difficulties. We are seeking a response from Microsoft on the cause of the issues that appear to have been isolated to either a single Microsoft region or server.

INVESTIGATING 6 months ago - at 08/12/2025 06:05PM

Inky continues to investigate the issue with email delays

INVESTIGATING 6 months ago - at 08/12/2025 03:02PM

We are currently investigating the cause of deferrals we are seeing with some email from O365 causing a delay in the delivery of email.

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